FAQ

Can I buy plans separately?
All plans are bundled and can’t be bought separately. Selling the plans bundled guarantees an affordable price.

Can I view the plans offline?
You can download the plans, so you can view them without an internet connection. You can also print the plans, which might come in handy when you’re doing odd jobs!

Is there a money back guarantee?
Yes, the plan package comes with a 30 day money back guarantee. If for any reason you are not satisfied, you can send us an email within 30 days after your purchase and you’ll get a full refund.

Is the payment secure?
We use PayPal to process our payments: they use SSL protection, which guarantees a secure payment environment. You can check if your connection is secure yourself by looking at the colour of the status bar or the lock in your browser.

What if my computer crashes and I lose my plans?
We offer all customers lifelong access to the plans. That means that plans added in the future will also be available to existing customers. This also means you can always redownload plans.

Is your product compatible with Mac?
Yes: all plans can be viewed on Windows and Mac, and the CAD software is also available for Windows and Mac.

How can I download the plans?
After payment you’ll be redirected to a page where you can register an account. You can then login to our member’s area with these details. You can download all the plans from there.

How can I open Zip files?
Download the most recent version of Winrar: http://www.win-rar.com/

How can I open PDF files?
Download the latest version of Adobe Reader: https://get.adobe.com/uk/reader/
Warning: Do you work with Windows 10? DON’T USE EDGE

How can I login to the member’s area?
You can login here: https://members.fredsdiyplans.com

Use your username and password

How will I receive the files?
The whole package, bonus files included, is in digital format. That means you’ll have instant access to all plans and bonus material.

Don’t want to receive our emails anymore?
At the bottom of each email you’ll find a link to unsubscribe.
Go to the last email you received and click on 1 of the blue links at the bottom: You can unsubscribe at any time

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